RETURN AND REFUND METHODS
Warning: Customized and specialty items are non-refundable and non-returnable upon purchase! This includes items such as rear diffusers, ducktail, gauge face, carbon fiber series, etc. Due to intricate production processes, Please Carefully Consider Your Purchase!
CONTACT US
CUSTOMER SERVICE:
MON-FRI, We will respond to you as soon as we can.
HOW TO CONTACT:
Go to the top of the store『Message shop』, please send
「YOUR NAME」、「ORDER NUMBER」、「YOUR PHONE NUMBER」、「RETURNED PRODUCT NAME」、
「RETURNED REASON & PICTURE」,
to speed up customer service staff to help you solve the problem.
◉ Please note! The order number is different from the tracking number. Please verify before leaving a comment. Thank you.
In the event of holidays, a large number of orders, or force majeure, there may be delays leading to failure to receive a reply.
Please send us a message on INSTAGRAM or FACEBOOK, and we will reply to you as soon as possible!
RETURN DIRECTIONS
We will grant the customer a store credit or partial refund for the return of all items, after receiving the item undamaged within 20 days of shipment. Modified parts can not be returned. We do not take responsibility for damaged items that were installed improperly. If a refund is chosen rather than a store credit, a 15% restocking fee will be charged. For order cancellation before shipping, if the parts have been completed or during manufacturing, a 10% cancellation fee will be applied. Parts ordered for the incorrect application may be swapped out or returned for store credit if returned within 20 days of our shipment date. Shipping charges and custom-made orders are non-refundable. If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
